What Our Policy Covers, Wallet Included
This policy covers the account, not the lobby behind it. When you open an account we record your name, the date of birth you declare, your mobile number and the wallet number you link, whether that is bKash, Nagad, Rocket or Upay, because a deposit has
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to match a real person before it reaches your balance. Your handset sends basic session data too: phone model, browser and IP address. That is how a new login gets spotted before it can move anything. Deposit and withdrawal records stay with us because payment partners
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and auditors may ask for them, and the same applies to bet history, whether that was a cricket market or a slot round. We do not sell your details to outside lists. Your wallet number goes only to the channel handling that transfer. Cookies here do
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a narrow job: they keep you signed in and remember your language. Access depends on local law and eligible regions where you live. Nothing on this page overrides those rules, and where they differ from ours, your local law sets the limit on what we may
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hold and for how long. Retention follows the same line, with transaction rows staying for the period local rules require before they leave our live systems. You can ask for a copy of your account data, ask us to correct a wrong number, or ask what
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we hold. Send the request from your registered mobile number so we can confirm it is you. We answer in writing, and if we cannot act, we tell you why.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.