Reference

A glossary written the way we talk at the counter

Every term below is one you will meet inside your own account: the odds board on a cricket market, the rollover line on a promo, the reference number on a bKash send.

OddsGame mechanicsWallet stepsAccount checksLive tables
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ktk688 A glossary written the way we talk at the counter
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Where to check a term you cannot place

Definitions on a page only go so far. If a word appears in a promo condition or on a table screen and you want it confirmed for your own account, write to us and quote the exact phrase you are reading. We answer in English and can point you to the section of the terms that covers it. Have your wallet transaction ID ready if the question is about a bKash, Nagad or Rocket payment, because that reference lets us trace the record without guessing.

Live chat from your account Open chat once you are signed in and paste the term or the transaction ID. It is the quickest path when something on screen does not read clearly to you.
Email for written answers Use the address on the contact page for anything you want in writing, including how a rollover figure or a withdrawal check was calculated.
Account help pages The payment and verification pages walk through each wallet step in order, so you can follow the same path our cashier team sees.
ktk688 Reading a term right saves you a wrong turn

Reading a term right saves you a wrong turn

Most confusion we hear about is not about games. It is about words. Someone reads "turnover" and thinks it means deposit. Someone sees a multiplier on Crash Limitless and assumes the figure is locked. Once you know what each term actually covers, the choices get easier: you can compare two slot titles on volatility instead of guesswork, you can tell a pending

withdrawal from a completed one, and you can spot which promo condition you still have to clear. We would rather you read the definition once than raise a ticket later. That is the whole reason this page exists, and it is the same language our support desk uses when you write in.

  • Plain definitions
  • Same words our support uses
  • No jargon left hanging

The basics behind every bet and spin

Start here if a term keeps appearing and you have been nodding along. These are the words that describe how a game behaves and how a result is decided, and each one changes how you pick a title rather than how loudly it is advertised.

Return to player is the share of stakes a game pays back over a very long run of spins. We show it only where the game or provider publishes the figure.

The small mathematical margin the game keeps over time, the mirror of RTP. A lower edge means stakes last longer on average, but any single session can go either way.

How wildly a game swings. Low volatility pays smaller amounts more often, high volatility stays quiet then lands bigger. Match it to how long you plan to stay.

The total amount you have staked, counted across bets rather than deposits. Promo conditions usually refer to turnover, which is why the number can differ from your wallet balance.

A prize pool that builds from qualifying stakes and pays on a set combination. On our slot rooms the figure is shown on the game screen, never promised in advance.

A real dealer streaming from a studio, dealing real cards while you place bets from your phone. Baccarat Night Room and Roulette Track both run this way, with limits printed on the table.

Odds, rollover and the wallet words you will meet

The second set is about money and markets. If you follow cricket, the handicap and total lines are the ones you will see most on a Bangladesh fixture. If you move funds by phone, the wallet terms decide how quickly your balance shows up.

A way of levelling two sides by giving one team a head start or deficit, with half and quarter lines that can split your stake. It removes the draw from the market.

A market on the combined total rather than who wins. You back over or under a line the operator sets, so a low-scoring match can still pay if the total lands your side.

The number of times a credited amount must be staked before it can be withdrawn. Rollover is counted on turnover, and the remaining figure is visible in your account rather than left to memory.

Sending funds from a mobile wallet straight to the account number shown at cashier. With bKash, Nagad or Rocket you confirm with your PIN and keep the transaction ID for reference.

Know your customer, the identity check before a withdrawal leaves. You submit a document through your account and we match the name to the wallet you paid from.

Caps you set on your own account, such as a maximum stake or a break from play. They sit in account settings and take effect once confirmed, not after a delay.

Questions about applying the words to your play

Once the meaning clicks, the next question is usually practical: where do I see this, and what do I do with it. These are the ones that come up most in chat, and they are about your account rather than the dictionary.

Open the game's info panel inside the lobby. Providers that publish the figure list it there alongside the paytable, and titles that do not publish one simply leave that field out.

Yes. Your account shows the amount still to be staked against any credited figure, counted on turnover. Compare it with your bet history if you want the working shown.

Open bKash, choose send money, enter the account number shown at cashier, confirm the amount and your PIN, then copy the transaction ID back into the deposit form.

Pending means we have the request and are matching the name on your wallet to your account. Once that check clears, the status changes and the record stays in your history.

Handicap and total markets are built for football and cricket both. The lines you see depend on the fixture and what the market maker posts, so check the board before you stake.

Yes, from account settings. A stake cap or a break takes effect once you confirm it, and you can review the change later in the same panel.
Reference

Ktk688 Glossary

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